Due to heavy order volume, Black Friday/Cyber Monday orders may take 3-4 business days to ship.
What are Reward Points?
Reward Points are a way that we thank our loyal customers! You will earn 5% back to your account on every dollar you spend at chwine.com in the form of Reward Points. That’s better than most credit cards! Think of it as a bonus discount on every order that you place.
How does it work?
You earn Reward Points with every purchase you make at chwine.com. Points are accrued based on the order subtotal (amount before tax and shipping).
$1 spent = 1 point. $100 spent = 100 points.
300 points is enough to redeem any bottle $15 or under!
There is no limit to how many points you can earn!
Do I earn points when I use coupons?
Yes! You earn points on every dollar spent. If a coupon is used in an order, the subtotal will count towards the number of points earned.
Example: $118 subtotal with 15% off coupon used = $100.30 = 100 points.
Where can I see how many points I’ve earned?
You can find your current Rewards Points balance in the Reward Points section of your account. You are also welcome to call us at 800-805-1971 if you need assistance.
How do I use my Reward Points?
You can redeem your Reward Points at checkout. You’ll see an option to apply your points to an order under the “Payment Information” section during checkout.
What happens to Reward Points if I cancel an order?
If an order is cancelled, the points accrued from that purchase will be deducted from your account. Redeemed Reward Points are nonrefundable.
Are Reward Points the same as Store Credit?
No – Reward Points are separate from Store Credit, but both can be applied to a purchase.
When do Reward Points expire?
Reward Points will expire after 6 consecutive months without a purchase at chwine.com. Each purchase resets the 6 month clock.
How do I earn more Reward Points?
The more you buy, the more you collect! Also, from time to time, we will offer promotions where you can earn bonus points! Writing product reviews for wines that you have purchased will also earn Reward Points – each verified review (positive or negative) will earn 100 points ($5). You may earn a maximum of 500 points from reviews.
Cameron Hughes Wine reserves the right to pause, modify, or terminate this program at any time. Abuse of Reward Points program will result in reset of Reward Points balance and possible account suspension.
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