Frequently Asked Questions

Frequently Asked Questions (FAQ)

  1. Why is the wine more expensive online than at retail?
  2. What are the benefits of being on the mailing list?
  3. How come my local retailer never gets the wine or only infrequently gets the wine?
  4. Why are the Lots sometimes not released numerically?
  5. Can I save on shipping costs and stop by your office or the winery to pick up my online order?

1. Why is the wine more expensive online than at retail?

Most retailers buy our wine by the truckload and then self-distribute the wine to their stores. When wine is sold online, there are a whole host of additional expenses we incur that must be passed along such as LTL (less-than-truckload) shipping, additional/more expensive warehousing, pick-n-pack labor, website updates and maintenance, hosting fees, credit card fees, transaction provider fees, etc. This typically results in an additional $2-3/bottle. The good news is that we are reaching some economies on direct shipping and do offer shipping discounts when we can.

2. What are the benefits of being on the mailing list?

Our e-list is the only way to know about all of our new wine releases and where we have them stocked. Joining the mailing list is also the only way to receive our periodic online store discounts, and the only method to find out when Cameron will appear in your hometown for a wine tasting in the area.

3. How come my local retailer never gets the wine or only infrequently gets the wine?

Our limited wine productions do not allow us to ship wine to all stores all the time. Retailers tend to allocate our wines in their better-performing stores and expand the program to other stores when inventories allow. The best way to get your hands on our wines is to check our Wine Locator. This will help you locate our wines closest to you.

As well, our mailing list will alert you to stores nearby that have the wine.

4. Why are your Lot wines sometimes not released numerically?

A wine gets assigned a Lot number in the order that it becomes a finished wine, i.e. not 5 gallons of this or 3 gallons of that. A finished blend. These numbers are assigned numerically, but the wines are not always released in the same order.  This is because different wines react to being bottled differently. Some are approachable within a few months. Some take 6 months. We release the wine the minute we think it's saleable but always advise if there is more upside to the wine being left in the bottle another 3-4 months or even 5-7 years (Lot 16 Stags Leap Cab). Sometimes, a wine is ready to go before its numerical predecessor and we release it first.

5. Can I save on shipping costs and stop by your office or the winery to pick up my online order?

Sorry folks, we don’t own a winery nor do we have a tasting room. We are a virtual wine company. We use other people’s facilities to bottle up super-premium wines that we buy and blend from other wineries. As well, our licensing only allows for us to ship wine to you via common courier. We are not allowed to have wine picked up at our office because we would then have to be a licensed retailer (which we cannot be because one cannot simultaneously hold wholesale and on-sale retail licenses).